If possible, please bring your equipment to our service centre in Centurion as we would like to meet with you in person. Should you not be able to visit our service centre, you are welcome to make use of our dedicated drop-off and collection points, subject to the terms and conditions thereof. To establish whether this service is available in your region, please visit our collection and drop off centre.
You can also contact our customer care department on 086 116 4566 or service@premiumgroup.co.za should you require assistance with couriering your equipment, or alternatively, refer to the repair request form, containing all information required. Warranty repairs can be taken to the retailer from which it was purchased, alternatively you may drop it off at our service centre or courier it.