Sony Product Registration & Warranty

Cameras and Lenses

  1. Sony Camcorders, Action cameras, Compact and Lens Style cameras carry a 12 month walk in warranty from date of purchase.
  2. Interchangeable lens cameras and lenses have a 24-month warranty.
  3. Kindly present your original proof of purchase when making a warranty claim.
  4. Products under warranty can only be repaired by an authorised service centre.
  5. Products have a local warranty, meaning that a warranty claim will be entertained in the country of purchase.
  6. Products bought in neighbouring countries (Mozambique, Angola, Botswana, Namibia) are covered in South Africa, subject to the product being bought from an authorised Sony Middle East and Africa business partner.
  7. Grey imports don’t have a valid warranty in South Africa, but our authorised service centre will gladly assist with repairs. Please note that out of warranty repairs will be charged at normal labour and spare rates.
  8. Kindly familiarise yourself with the Sony warranty terms and conditions: